Trust and security
Transparency about the operator, EU infrastructure, encryption and file lifecycle.
Service status
Operational
Availability last 30 days: 85.71% (6/7 checks)
- Upload Operational
- Download Operational
- Notification email Operational
- Malware scanning Operational
Incident history
- 10/08/2026 10:21 → 26/08/2026 17:56 · email, malware
Status is updated by automatic checks on upload, download, email and malware scanning. For major incidents we also email affected accounts.
Environmental commitment
1 tree for every 100 verified sign-ups
We do not claim carbon neutrality and we do not “zero out” CO₂: data centres use energy. We choose digital transfer (a link, files that expire and are deleted, EU hosting) instead of couriers, hard drives and extra copies.
We commit to planting 1 tree for every 100 email-verified accounts, through a reforestation project. The counter is public: when a batch is due, we plant it and update trees already in the ground.
- 12 Verified sign-ups
- 0 Trees due
- 0 Trees already planted
12 of 100 toward the next tree
Operator and support
mandalo.it is operated by Franco Ramonda, sole proprietor of FR Italy (Via Bruno Caccia 9, 12100 Cuneo, VAT 02976040044, tax code RMNFNC76T14D205F). Support: info@mandalo.it. Typical response within 1 business day.
Infrastructure
Application servers and file storage are hosted on OVHcloud in the European Union (Germany). Transfers use HTTPS.
Encryption and protection
In transit: HTTPS/TLS. At rest: data and files encrypted on the server (XChaCha20-Poly1305 on non-public storage). Links use long tokens; optional password protection. Administrative server access requires security keys and two-factor authentication. All uploads are malware-scanned when the antivirus service is available.
What happens to expired files
After expiry (or revoke/auto-delete) the transfer can no longer be downloaded. Files are removed from storage within a few days, except Pro recovery if enabled.
You can revoke an active transfer from your account: the link stops working immediately.
Backups and fair use
We keep technical backups for continuity; they are not unlimited personal archives. Pro allows unlimited transfers up to 100 GB each, subject to fair-use terms.